Privacy Policy

The following terms and conditions govern all use of the Softoria LLC, a company registered in the United States (further – DataImpulse) website and all content, services and products available at or through the website. The Website is owned and operated by DataImpulse.

The Website is offered subject to Your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, DataImpulse’s Privacy Policy) and procedures that may be published from time to time on this Site by DataImpulse.

Please read this Agreement carefully before accessing or using the Website.

By accessing or using any part of the website, You agree to become bound by the terms and conditions of this agreement. If You do not agree to all the terms and conditions of this agreement, then You may not access the Website or use any services. If these terms and conditions are considered an offer by DataImpulse, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

Your DataImpulse Account and Site

If You create an account on the Website, You are responsible for maintaining the security of Your account and its content, and You are fully responsible for all activities that occur under the account and any other actions taken in connection with the Website. You must not describe or assign content to Your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and DataImpulse may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause DataImpulse liability. You must immediately notify DataImpulse of any unauthorized uses of Your account or any other breaches of security. DataImpulse will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.

We may occasionally communicate with you regarding our products, services, news, and events. You have the option not to receive this information. We provide an opt-out function within all email communications of this nature or will cease to communicate with you for this purpose if you contact us and tell us not to communicate this information to you. The only kind of these communications that you may not “opt-out” of are those required to communicate announcements related to the Services, including information specific to your account, planned Services suspensions, and outages. We will attempt to minimize this type of communication to you.

The DataImpulse website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may be used to track how you use the site to target ads to you on other websites.

Data protection

General Data Protection Policy

All data is stored on our secure servers. We do our best to protect and keep secure your personal and project data.

Data export

All data that has been tracked and/or stored in DataImpulse data can be exported to the preferred format (CSV or JSON) by request sent to the support team. We guarantee the export of the data will be made within 10 business days after a request is received.

Data retention

All data that was stored more than 30 days will be permanently deleted from our system.

Rights to access, rectification or erasure, restriction and objection of processing

You have the right to access, rectification, opposition, erasure (“right to be forgotten”), and restriction of the processing your personal data by directing any of such requests to DataImpulse In order to make things easier for you, and without prejudice to the legal requirements DataImpulse must comply with under the laws, DataImpulse allows you to exercise the above-mentioned rights by sending us an email to [email protected]

Account deletion

Users seeking to delete their accounts and all associated data permanently can initiate the process by contacting our Support team through the live chat on our website or via email at [email protected]. Upon request, the account will be deleted, and all data will be permanently removed from our servers, with no possibility of restoration.

Payment processing

All payments are facilitated through our trusted 3rd-party partners. We utilize Stripe and FastSpring for general payments, Payssion for AliPay transactions, and NowPayments for cryptocurrency payments. These payment processors adhere to GDPR policies to ensure compliance and data security.

DataImpulse users and personal data

We collect information related to a platform user and our Services usage:

  • Registration information: information you provide when filling up the registration form.
  • “Profile”: you can view and edit various preferences as well as personal details on  “Profile” settings. For example, email used to create your account, non-transactional communication preferences, time zone, etc.
  • DataImpulse data: we store your requests data for you.
  • Billing info: we store information about the Plan you choose. We don’t store any payment details. All payments are processed by our 3rd party partner – Paddle.
  • Other data you want to share: We may collect your personal information or data if you submit it to us in other contexts.
We don’t share your personal data with any 3rd parties.