Terms of services
By accepting these Terms, or by accessing or using the Service or Site, You represent and acknowledge that You have read, understood, and agree to be bound by these Terms, and that the information You provide in registering to the Service is accurate, complete, and is Yours or within Your right to use. If You are entering into these Terms on behalf of a company or another legal entity, You represent that You have the authority to bind such entity and its affiliates to these Terms, in which case the terms “You,” “Your” or related capitalized terms herein shall refer to such entity and its affiliates. If You do not have such authority, or if You do not agree with these Terms, You must not accept these Terms and may not use the Service.
1. DESCRIPTION OF SERVICE
1.1 – The “Service” includes (a) the Site, (b) the Data Impulse account, datasets, services and Data Impulse products, and (c) the other services provided to You through the Site based on the plan purchased, including all software, data, text, images, sounds, videos, and other content made available through the Site, or developed via the Data Impulse products (collectively, “Content”). Any new features added to or augmenting the Service are also subject to these Terms.
1.2 – The Service may also include basic or expanded support based on the Service plan purchased. Data Impulse does its very best to make the Service available as detailed in the applicable Service plan, except for: (a) planned downtime (of which You will be notified in advance), or (b) any unavailability caused by circumstances beyond Our reasonable control, such as, but not limited to, acts of God, acts of government, acts of terror or civil unrest, or technical failures beyond Our control.
2. DATA PRIVACY AND SECURITY
2.1 In providing You the Service We shall maintain appropriate administrative, physical and technical safeguards to protect the security, confidentiality and integrity of Your data and the personal data of Your end-users. These safeguards include encryption of Your data in transmission (using SSL or similar technologies), except for certain external third party integrations that do not support encryption, which You may link to the Service at Your choice.
3. BILLING, PLAN MODIFICATIONS AND PAYMENTS
3.1 – General. The Service is made available on a pay-as-you-go basis.
3.3 – Payment method. Data Impulse bills You through a secure online account for use of the service. We have an SSL certificate that prohibits Your sensitive payment information from being intercepted. Your complete billing information is not stored on Data Impulse servers. If you choose to pay by wire transfer, you will be provided with the issuer’s bank account number, routing number and bank address, along with a unique identifying code that will enable us to identify, upon receipt of the payment, to match the incoming wire transfer with Your account.
Please note, there are no refunds for partial months of service, plan downgrades, or refunds for unused time if You close Your account before your funds run out. No exceptions will be made in order to treat everyone equally and keep our administrative costs low for the ultimate benefit of our customer base. Downgrading Your plan level may cause the loss of content, features, or capacity of Your account and Data Impulse does not accept any liability for such loss. Data Impulse reserves the right to contact You about special pricing.
4.1 – Data Impulse reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is Your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Data Impulse may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
5. MONEY BACK GUARANTEE & REFUND POLICY
5.1 – Data Impulse provides a 7-day refund policy with no questions. Please note that this policy does not apply to purchased datasets.
6. REFUSAL OF SERVICE
6.1 – We reserve the right to refuse, cancel or suspend service, at our sole discretion.
Restricted countries or regions:
- Cuba: For regulatory reasons, users in this country are currently unable to access Data Impulse services.
- Iran: For regulatory reasons, users in this country are currently unable to access Data Impulse services.
- North Korea: For regulatory reasons, users in this country are currently unable to access Data Impulse services.
- Syria: For regulatory reasons, users in this country are currently unable to access Data Impulse services.
- Ukraine (Crimea Region, DPR, LPR): For regulatory reasons, users in this region are currently unable to access Data Impulse services.
- Russian Federation: For regulatory reasons, users in this region are currently unable to access Data Impulse services.
- Republic of Belarus: For regulatory reasons, users in this region are currently unable to access Data Impulse services.
7.1 – Data Impulse cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if Data Impulse site was functioning. Certain services provided by Data Impulse are resold. Data Impulse holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as Data Impulse sees fit.